Australian Apprenticeships Referral Line

To find an Australian Apprenticeship Support Network (Apprenticeship Network) provider in your region please visit the "Find My Apprenticeship Network provider page" or call 13 38 73.

State and Territory Training Authorities (STAs)

State Training Authorities are government departments in each State or Territory responsible for the operation of the Vocational Education and Training (VET) system (including Australian Apprenticeships) within that jurisdiction.

Each STA participates in the formulation of national policy, planning and objectives, and promotes and implements the agreed policies and priorities in the State or Territory.

Specific areas of State or Territory responsibility include:

  • Quality of training issues
  • Quality of VET product
  • Registration and certification of Australian Apprenticeships training agreements
  • Registration and monitoring of Group Training Organisations (GTOs)
  • Employment arrangements surrounding Australian Apprentices
  • Registration and certifications of qualifications/vocations
  • Registrations and monitoring of Registered Training Organisations (RTOs)
  • Allegations of misuse of User Choice training funding

Australian Capital Territory

ACT Government
Education and Training Directorate
220 Northbourne Avenue, Braddon, ACT 2612
Ph: (02) 6205 8555
Fax: (02) 6205 8448
Web: http://www.det.act.gov.au/training

South Australia

Skills for All
Traineeship and Apprenticeships Services
GPO Box 320
Adelaide SA 5001
Ph: 1800 673 097
Fax: (08) 8463 5654
Web: www.skills.sa.gov.au/apprenticeships-traineeships

New South Wales

State Training Services
NSW Department of Education and Communities
Locked Bag 53
Darlinghurst NSW 1300
Ph: 13 28 11 or (02) 9266 8704
Fax: 02 9266 8590
Web: training.nsw.gov.au

Tasmania

Skills Tasmania
GPO Box 536, Hobart, TAS 7001
Ph: (03) 6165 6075 or Freecall 1800 655 846
Email: enquiries@skills.tas.gov.au
Web: skills.tas.gov.au

Northern Territory

Department of Business
Mitchell Centre, 11th Floor, 55-59 Mitchell Street Darwin
GPO Box 3200 Darwin NT 0801
Ph: (08) 8935 7707
Fax: (08) 8901 4903
Web: www.http://www.dob.nt.gov.au/training/apprenticeships-traineeships/Pages/default.aspx

Victoria

For apprenticeship regulatory matters, including the regulation of Group Training Organisations:

Victorian Registration and Qualification Authority
GPO Box 2317, Melbourne VIC 3001
Ph: 1300722 603
Fax: (03) 9637 3564
Web: www.vrqa.vic.gov.au

For all other apprenticship matters:

Department of Education and Training
GPO Box 4367, Melbourne VIC 3001
Ph: (03) 9637 2000
Web: www.education.vic.gov.au/training/learners/apprentices

Queensland

Department of Education, Training and Employment
LMB 527 GPO, Brisbane QLD 4001
Ph: 1800 210 210
Web: training.qld.gov.au

Western Australia

Department of Training and Workforce Development Apprenticeship Office
Department of Training and Workforce Development
Locked Bag 16, Osborne Park Delivery Centre WA 6916
Ph: 13 19 54 (local) or (08) 6551 5499 (interstate)
Web: www.dtwd.wa.gov.au/apprenticeshipoffice

Australian Apprenticeships Referral Line

To find an Australian Apprenticeship Support Network provider in your region please visit the "Find My Apprenticeship Network provider" or call 13 38 73.