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Australian Apprenticeships are delivered through a cooperative arrangement between the Australian Government, state and territory governments, industry employers and Registered Training Organisations.

Australian Apprenticeship Support Network providers

The Australian Apprenticeship Support Network (Apprenticeship Network) provides free personalised support to employers and apprentices throughout the life of an apprenticeship.

Apprenticeship Network providers assist employers in recruiting, training and retaining an Australian Apprentice, and provide advice and assistance to individuals on obtaining and retaining their Australian Apprenticeship.

Apprenticeship Network providers administer the Australian Apprenticeship Incentives Program and Trade Support Loans, engage with State Training Authorities to manage apprenticeship administration such as Training Contracts, training plan approvals and completion arrangements.

Your Apprenticeship Network provider is your first contact for all queries regarding your Australian Apprenticeship. You can find your local Apprenticeship Network provider.

State and Territory Training Authorities (STAs)

Are the government departments in each state and territory responsible for all aspects of training systems in their jurisdiction. This includes:

  • Australian Apprenticeship policy, regulation and administrative arrangements

  • employment arrangements for Australian Apprentices

  • registration and certification of Training Contracts

  • providing copies of credentials/certificates/training records

  • determination of which qualifications are suitable for Australian Apprenticeships

  • User Choice training funding

  • registration and monitoring of Group Training Organisations and Registered Training Organisations

  • quality of training issues

STAs will usually be your second point of contact for issues regarding your Australian Apprenticeship.

Contact information for your state or territory’s Training Authority is available here.

The Australian Government Department of Education and Training

The Department of Education and Training is responsible for:

  • developing policy and programs to support Australian Apprenticeships, such as Trade Support Loans and the Australian Apprenticeship Incentives Program
  • tendering and contracting the Australian Apprenticeship Support Network to provide support services for Australian Apprenticeships
  • monitoring, reviewing and evaluating Apprenticeship Network providers’ performance and contractual compliance
  • reporting information on outcomes achieved
  • investigating any allegations or evidence of fraud by Apprenticeship Network providers, employers, Australian Apprentices or others in relation to support services for Australian Apprenticeships.

Registered Training Organisations (RTOs)

Registered Training Organisations (RTOs) are training providers registered by the Australian Skills Quality Authority, or a state regulator, to deliver vocational education and training services. An RTO will provide the off the job training for Australian Apprentices

RTOs include TAFE colleges and institutes, adult and community education providers, private providers, community organisations, schools, higher education intuitions, commercial and enterprise training providers, industry bodies and other organisations meeting the registration requirements.

The Australian Skills Quality Authority and Registered Training Organisations

The Australian Skills Quality Authority (ASQA) is the national regulator for the vocational education and training (VET). Apprentices, trainees and employers can contact ASQA for assistance with issues regarding the quality of training being received by the Registered Training Organisation.

ASQA is the regulatory body for registered training organisations (RTOs) in all states and territories bar Victoria and Western Australia. Regulation in those states is managed by the Victorian Registration and Qualifications Authority (VRQA) and the WA Training Accreditation Council.